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Frequently Asked Questions

Everything you need to know about AI CV tailoring, pricing, and landing your dream job faster

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Getting Started

QWhat is Tailor My CV and how does it work?

Tailor My CV is an AI-powered platform that helps you create job-specific resumes in under 60 seconds. You upload your master CV, paste a job description, and our AI analyzes both to generate a perfectly tailored resume that highlights your most relevant experience for that specific role. Think of it as having a professional career coach who knows exactly what hiring managers are looking for.

QDo I need to create an account to use Tailor My CV?

Yes, creating an account is required. It's completely free and takes less than 30 seconds with email or Google sign-in. Having an account allows us to save your CVs, track your tailoring history, and provide you with analytics on your application success. Plus, you get 2 free CV analyses every month to get started!

QIs my data secure and private?

Absolutely! We take your privacy seriously. Your CV data is encrypted both in transit and at rest using industry-standard AES-256 encryption. We never share your personal information with third parties, and you can delete your data at any time. We're fully GDPR compliant and give you complete control over your information.

QWhat file formats can I upload?

We support PDF, DOCX (Microsoft Word), and TXT files. Most users upload PDFs, which we can parse even if they're image-based (we use OCR technology). Your CV should be under 10MB in size. If you have a different format, try converting it to PDF first - there are plenty of free online converters!

AI & Technology

QHow does the AI actually tailor my CV?

Our AI (powered by GPT-4o) doesn't just stuff keywords into your CV. It reads your entire work history and the job description, then intelligently reorders your achievements to put the most relevant ones first. It mirrors the language from the job posting, adds business context to your accomplishments, and ensures your professional summary speaks directly to what the employer is looking for - all while preserving every detail from your original CV. Nothing gets deleted, just strategically repositioned.

QWill the AI make up fake experience or lie on my CV?

Never. This is our #1 rule. The AI only works with what you've actually done. It won't invent jobs, fake dates, or fabricate achievements. If you don't have experience with something the job requires, our Gap Analysis feature will tell you what's missing - but we'll never add it to your CV unless you do. Your integrity is paramount, and our AI is programmed to be 100% truthful.

QWhat is the fit score and how is it calculated?

The fit score (0-100%) measures how well your actual experience matches the job requirements. Our AI evaluates your skills, experience level, industry background, and transferable abilities against what the job posting asks for. A score of 30%+ means you have a realistic shot and we'll generate a tailored CV. Below 30%, we'll be honest with you - you might want to look for roles that better match your background. We calculate specific scores (not round numbers like 85%) to give you accurate, personalized feedback.

QIs the tailored CV ATS-friendly?

Yes! All our templates are designed to pass Applicant Tracking Systems. We use clean formatting, avoid graphics and tables that confuse ATS software, include relevant keywords from the job description, and structure content in a way that ATS parsers can easily read. That said, the 'ATS Boxed' and 'Classic Professional' templates are specifically optimized for maximum ATS compatibility if you want to be extra safe.

QCan I edit the CV after the AI generates it?

Absolutely! Every AI-generated CV can be edited in our built-in WYSIWYG editor. You can change any text, reorder sections, switch templates, adjust colors and fonts, and add or remove content. The editor shows you a live preview so you know exactly how your PDF will look. We believe in giving you full control - the AI is your starting point, not your endpoint.

Pricing & Plans

QHow much does Tailor My CV cost?

We offer three subscription plans: Free (2 analyses/month, resets every 30 days), Premium ($9.99/month for 20 analyses), and Unlimited ($19.99/month for unlimited analyses). We also have one-time packages if you don't need a subscription: Starter (3 analyses for $1), Standard (5 analyses for $4.99), and Pro (10 analyses for $7.99). The one-time packages never expire, so you can use them whenever you need them.

QWhat happens when I run out of analyses?

If you're on the Free plan, your 2 analyses reset every month. If you need more immediately, you can either upgrade to Premium/Unlimited or buy a one-time package. Your purchased analyses are always used first before your monthly subscription analyses, and they never expire. You'll always see your remaining count in the dashboard header.

QCan I cancel my subscription anytime?

Yes, you can cancel anytime with no questions asked. If you cancel, you'll keep access to your plan until the end of your current billing period. After that, you'll drop to the Free plan (2 analyses/month). Any one-time packages you've purchased will still be available - those never expire!

QDo you offer refunds?

We offer a 7-day money-back guarantee. If you're not satisfied with Premium or Unlimited within the first 7 days, just contact us and we'll refund you in full. For one-time packages, refunds are case-by-case - if you haven't used any analyses yet, we're usually happy to refund. We want you to be genuinely happy with the service.

QIs there a student discount?

Not currently, but we're working on it! In the meantime, recent graduates can start with our Free plan (2 analyses/month), which is often enough for targeted job searches. The $1 Starter package is also a great low-cost option to test the service. Follow us on LinkedIn or Twitter for announcements about student pricing.

Features & Functionality

QWhat's the difference between all 9 CV templates?

We have templates for every style: Classic Professional and ATS Boxed are ultra-safe for corporate roles. Modern Minimal and Minimalist Modern are clean and contemporary. Creative Portfolio and Executive Dark are bold for senior or creative roles. Two-Column Balanced and Photo Sidebar offer modern layouts. Header Banner combines professionalism with visual interest. Each template comes in 8 color schemes and you can preview them all in our Templates Gallery before choosing!

QCan I create a cover letter too?

Yes! When analyzing your CV, you can check the 'Generate Cover Letter' option. Our AI will write a personalized, 3-4 paragraph cover letter that complements your tailored CV, shows enthusiasm for the role, and explains why you're a great fit. It follows professional formatting and strikes the right tone - not too formal, not too casual.

QWhat is the Gap Analysis feature?

Gap Analysis is like having a career advisor review your application. After tailoring your CV, we show you what the job requires that you don't currently have - missing keywords, responsibilities, tools, or certifications. This helps you understand why your fit score might not be 100%, and if you DO have these experiences but didn't include them in your original CV, you can add them in the editor and re-generate for an even better match.

QCan I use Tailor My CV for multiple job applications?

That's exactly what it's built for! Each job posting is unique, so you should tailor your CV for each application. Your analyses are saved in the History tab, so you can download previous versions anytime. Many users tailor their CV 10-20 times during a job search, each time customized for a specific role. This is how you stand out from generic applications.

QWhat if I'm changing careers - will it still work?

Career changers are one of our most successful use cases! The AI is specifically trained to highlight transferable skills, reframe your experience for a new industry, and position your unique background as an advantage rather than a liability. Check out our Use Cases page to see how others have successfully changed careers using Tailor My CV.

Job Search & Success

QWill this really help me get more interviews?

Honestly? It depends on whether you're applying to the right jobs. If your experience is a good match (30%+ fit score), a tailored CV significantly increases your chances because you're showing employers exactly what they want to see. Our users report 2-3x more interview callbacks compared to using generic CVs. However, if you're applying to jobs you're not qualified for, no CV will help. Quality > quantity in job applications.

QHow many jobs should I apply to per week?

We recommend 5-10 highly targeted applications with tailored CVs over 50+ generic spray-and-pray applications. It's better to spend time on roles you're actually qualified for, tailor your CV for each one, and write personalized cover letters. This approach has a much higher success rate and is less exhausting than mass-applying.

QShould I use the same tailored CV for similar jobs?

No! Even if two jobs seem similar, they often have different requirements, priorities, or company cultures. Always tailor for each specific job posting. It only takes 60 seconds, and the increased relevance is worth it. Plus, you can save all your versions in the History tab, so you're building a library of tailored CVs over time.

QWhat if my fit score is below 30%?

We'll be honest with you - if your fit score is below 30%, you're probably not the best match for that role. You can still try applying (we won't stop you!), but we recommend looking for positions that better align with your experience. That said, if you have relevant experience you forgot to include in your original CV, add it and re-analyze - your score might improve!

QCan I share my tailored CV publicly?

Yes! We have a Public CV Sharing feature. You can generate a secure, shareable link for any AI-generated CV and post it on LinkedIn, personal websites, or portfolios. The public version is view-only (no downloading or copying) to protect your content. You can revoke access anytime. It's perfect for showcasing your expertise online.

Technical & Troubleshooting

QMy CV upload failed - what should I do?

First, check that your file is under 10MB and in PDF, DOCX, or TXT format. If it's a PDF, try opening it yourself to make sure it's not corrupted. Some PDFs are image-based and need OCR processing, which takes a bit longer. If it still fails, try converting your CV to a different format or reach out to our support team at contact@tailormycv.app - we're here to help!

QThe AI isn't extracting my CV correctly - why?

This usually happens with heavily designed CVs (lots of graphics, tables, or unusual formatting). Try converting your CV to a simpler format first. If you have a PDF with images or scanned text, our OCR system should handle it, but it might take 10-15 seconds longer. For best results, use a clean, text-based CV format.

QWhy does the PDF look different from the preview?

It shouldn't! We've built our system to ensure perfect WYSIWYG (What You See Is What You Get) matching. If you notice any differences, please report it to us at contact@tailormycv.app with screenshots of both versions. This is a top priority bug for us and we'll fix it ASAP.

QCan I use Tailor My CV on mobile?

Yes, but the experience is better on desktop/laptop for uploading CVs and editing. The mobile version works for viewing your history, downloading previous CVs, and doing quick analyses. For the full editor experience with live preview, we recommend using a larger screen.

QHow long does AI processing take?

CV analysis typically takes 5-10 seconds. Generating a tailored CV (with cover letter if requested) takes 15-30 seconds depending on CV length and complexity. If you're using OCR for image-based PDFs, add another 10-15 seconds. We show you progress updates so you're never left wondering what's happening!

Company & Support

QWho built Tailor My CV?

Tailor My CV was built by a team of developers and career coaches who were frustrated with how time-consuming job applications were. We've been there - spending hours customizing CVs for each job, only to get generic rejections. We built this tool to solve our own problem, and now we're sharing it with job seekers everywhere.

QHow can I contact support?

Email us at contact@tailormycv.app and we'll respond within 24 hours (usually much faster!). You can also check our Help Center for quick answers. For feature requests or bug reports, we're all ears - your feedback directly shapes our product roadmap.

QDo you offer enterprise or team plans?

Not yet, but we're working on it! If you're a career coach, university career center, or recruitment agency interested in team licensing, email us at contact@tailormycv.app. We'd love to chat about custom solutions for your organization.

QCan I suggest new features?

Please do! We're actively building and improving Tailor My CV based on user feedback. Email your ideas to contact@tailormycv.app or reach out on LinkedIn/Twitter. Some of our best features (like Gap Analysis and Public CV Sharing) came directly from user suggestions!

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