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Help Center

Find answers to common questions and get the most out of your CV optimization experience

Getting Started

QHow do I create an account?

Click 'Get Started' on our homepage, then choose to sign up with email or Google. Verify your email and you're ready to go!

QWhat file formats do you support?

We support PDF, DOCX, and TXT files up to 10MB in size. PDF and DOCX are recommended for best results.

QHow does the AI analysis work?

Our AI analyzes your CV against the job description, checking for skill matches, experience relevance, and keyword alignment to generate a fit score and tailored recommendations.

Plans & Pricing

QWhat's the difference between monthly plans and one-time packages?

Monthly plans renew automatically and give you analyses that reset each month. One-time packages give you analyses that never expire - perfect for occasional use.

QCan I upgrade or downgrade my plan?

Yes! You can change your plan anytime from your settings. Changes take effect at your next billing cycle.

QDo unused analyses roll over?

Monthly plan analyses reset each month and don't roll over. However, analyses from one-time packages never expire.

CV Optimization

QHow accurate is the AI matching?

Our AI uses advanced language models to analyze job requirements and CV content. While highly accurate, we recommend reviewing all suggestions before applying.

QCan I edit my CV after AI optimization?

Absolutely! Use our built-in CV editor to make any changes, switch templates, or customize styling before downloading.

QWhat if my CV doesn't match the job?

If the fit score is below 30%, we'll explain why and suggest improvements. You can then update your CV and try again.

Technical Support

QMy CV upload failed. What should I do?

Check that your file is under 10MB and in PDF, DOCX, or TXT format. Clear your browser cache and try again. If issues persist, contact support.

QCan I download my optimized CV in different formats?

Currently, we provide PDF downloads with multiple professional templates. More formats may be added in the future.

QIs my data secure?

Yes! We use enterprise-grade security, encrypt all data, and never share your personal information. See our Privacy Policy for details.

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User Guide

Step-by-step tutorials and best practices

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Video Tutorials

Watch how to optimize your CV effectively

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Live Chat

Get instant help from our support team

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Still Need Help?

Can't find what you're looking for? Our support team is here to help you succeed with your job search.

Email Support
Usually respond within 24 hours