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Privacy Policy

Your privacy is our priority. Learn how we protect and handle your personal information.

Last updated: January 2025

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Privacy at a Glance

  • We only collect information necessary to provide our service
  • Your CV content is processed securely and never shared
  • You can delete your data at any time

1. Information We Collect

We collect information you provide directly to us and information we obtain automatically when you use our service:

Information You Provide:

  • Account information (email address, name)
  • CV content and job descriptions you upload
  • Payment information (processed securely by PayPal)
  • Communications with our support team

Information We Collect Automatically:

  • Usage data (features used, time spent)
  • Device information (browser type, operating system)
  • Log data (IP address, access times)

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our service:

  • Process your CV and generate tailored versions
  • Provide customer support and respond to inquiries
  • Process payments and manage subscriptions
  • Send important service updates and notifications
  • Improve our AI algorithms and service quality
  • Prevent fraud and ensure platform security

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in these limited circumstances:

  • Service Providers: Trusted partners who help us operate our service (OpenAI for AI processing, PayPal for payments)
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: When you explicitly agree to share information

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

Technical Safeguards

  • • SSL/TLS encryption in transit
  • • Encrypted data storage
  • • Secure authentication systems
  • • Regular security audits

Access Controls

  • • Limited employee access
  • • Multi-factor authentication
  • • Regular access reviews
  • • Secure development practices

5. Your Rights and Choices

You have several rights regarding your personal information:

1

Access and Portability

Request a copy of your personal data in a portable format

2

Correction

Update or correct inaccurate personal information

3

Deletion

Request deletion of your account and associated data

4

Opt-out

Unsubscribe from marketing communications

6. Data Retention

We retain your information for as long as necessary to provide our service and comply with legal obligations:

  • Account Data: Retained while your account is active
  • CV Content: Stored until you delete it or close your account
  • Usage Data: Typically retained for 2 years for analytics
  • Payment Data: Retained as required by financial regulations

7. International Data Transfers

Our service is hosted in secure data centers. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

8. Children's Privacy

Our service is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our service after any changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Privacy Officer

privacy@tailormycv.app

Data protection inquiries

General Support

tailormycv.app/contact →

General questions and support

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