Your satisfaction is our priority. Learn about our fair and transparent refund policy.
We offer a 7-day money-back guarantee for all paid subscriptions and one-time packages. If you're not completely satisfied with our service within the first 7 days of your purchase, we'll provide a full refund.
Note: The 7-day period starts from the date of your initial purchase, not from when you first use the service.
We will process refunds in the following situations:
To request a refund, please follow these simple steps:
Email us at support@tailormycv.app with your refund request
Include your account email, purchase date, and reason for refund
We'll confirm your refund within 24 hours
Refunds are processed within 3-5 business days
You can cancel your subscription at any time from your account settings. Here's what happens:
The following items are generally not eligible for refunds:
Exception: We may make exceptions to these rules on a case-by-case basis for exceptional circumstances.
In some cases, we may offer partial refunds based on usage. For example, if you've used some analyses from a package but are unsatisfied with the service, we may refund the unused portion. Each case is evaluated individually to ensure fairness.
For any refund requests or questions about this policy, please contact us:
support@tailormycv.app
Response within 24 hours
With our 7-day money-back guarantee, you have nothing to lose and your dream job to gain.